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ISBM at the Penn State Smeal College of Business – Academic Institute supporting B2B Research. Switch to 

B2B Marketing Analytics Framework (Andrew Petersen)

Speaker(s): Andrew Petersen
Presentation Date: October 2021
Data-driven marketing decisions (including choices of which data analytics techniques to use and how) should be based on and address the following First Principles of Marketing, as foundational assumptions:  (1) All customers differ; (2) All customer change; (3) All competitors react; (4) All resources are limited. The First Principles Framework for marketing analytics provides a way to align each of  the four First Principles with a set of approaches, processes, and analysis tools that can deal with the unique issues associated with each principle. This will help firms with developing plans, budgets, and metrics as well as creating a sustainable competitive advantage into the future. Presentation from the October 2021 ISBM Members Meeting.

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