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Book: The Efficiency Paradox: What Big Data Can’t Do

One of the key promises of the internet and big data is increased efficiency: we can improve processes and routines faster than ever before. However, there is a downside. Too much efficiency can kill creativity, which hurts organization innovation and problem solving. In his book 'The Efficiency Paradox', Edward Tenner discusses the limits of big data while making the case for serendipity and intuition.

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