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Impact of COVID-19 on B2B Spending and Customer Interactions

April 30, 2020

The economic effects of the current COVID-19 pandemic are affecting B2B companies worldwide. In an effort to take the temperature in B2B, McKinsey is surveying B2B decision makers on changes in customers’ expectations, spending, and behaviors. The global surveys are part of an ongoing effort. At the time of writing, the results of the April edition are published.

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Tags: corona crisis, covid-19
Category: Business Readings
Topics: AI, digitalization, and information technology, Crisis response

Impact of COVID-19 on B2B Spending and Customer Interactions

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