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What Do Your B2B Customers Really Want?

March 25, 2023

In a recent study, B2B customers expressed strong preferences in self-service and collaboration with sellers.

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Tags: collaboration, digital, buyer-seller relationships, service, buyer-seller, service provider, solutions, chatbot, interaction, serlf service, autonomy
Category: Business Readings
Topics: sales and marketing, E-commerce, Digital Marketing, AI, digitalization, and information technology, Corporate strategy, CRM, Interfirm relationships, Sales

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What Do Your B2B Customers Really Want?

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